We'll discuss strategies for business practitioners to adapt and maximize marketing and sales activities with appropriate strategies based on the trends and market conditions in 2023, which are predicted to be full of changes and instability for businesses.
The focus will be on how digital channels such as WhatsApp can be long-term marketing tools to assist businesses in various activities ranging from customer acquisition, marketing, sales, to retention. We'll also discuss how to maximize the use of WhatsApp for long-term business results, including through eCommerce utilization.
Ultimately, We'll explain how the relationship between eCommerce and communication channels such as WhatsApp can build sustainable relationships for business development in various scales and industries.
Connext, 11th Floor, Cyber 2 Tower, Rasuna Said, South Jakarta Jl. H. R. Rasuna Said No.13, RT.7/RW.2, Kuningan, Kuningan Tim., Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950 South Jakarta, DKI Jakarta, Indonesia Show on map
Talking Points: 1. Understanding the landscape of existing and most updated online marketplaces in Indonesia.
2. Understanding customer behaviour and character on Indonesia’s market.
3. Understanding how business marketing channels can play a major role in business development activities, especially through eCommerce? (eg: WhatsApp, Instagram, Facebook, etc).
Muhammad Arief Budiman
Business Development Analyst at Shopee
15:40 - 16:102nd Topic - Qontak Session
Talking Points: 1. Understanding the importance of businesses to implement digital solutions in their marketing strategy to match the trend.
2. Understanding WhatsApp as a platform that can help businesses reach a wider market to increase business sales.
3. Understand how WhatsApp Business API as an end-to-end platform can help business owners in marketing activities, selling, and customer service/retention.